Since customer onboarding and signup procedures include so many moving parts, it takes time, effort, and perspective to address related issues thoughtfully.
We went over the term ‘Abandonment Gap’ in this blog recently, so today we're going to cover a focused approach to evaluating and addressing customer drop-off in hopes of improving retention.
Customer retention is more important now than ever before. Brand loyalty and customer relationships must be approached strategically so that positive user experiences result in long-term business support.
Let’s face it, your signup and onboarding process could use some work. Why else would you be reading this? Maybe because you want to make sure that you’re doing everything right? Well then, I commend you. The tr...
We define the Abandonment Gap as the time between the first conversion and signup until the customer becomes an active and heavy user. Bear in mind, the user’s journey is a long one so let us walk you though it.
It’s never too late to start retaining customers. Tell us about your business goals and we’ll tell you how we can help. It’s that simple.
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